When Dr. Jones came in he said the picture of the printer should look like the one we have, so I deleted the printer from Devices and Printers and went through the process again. This time I downloaded the [http://h20565.www2.hp.com/hpsc/swd/public/readIndex?sp4ts.oid=3338905&swLangOid=8&swEnvOid=4063 driver files] for the 44-inch printer and added the printer from the control panel as I did at first. I found that I had overlooked the same two menus for the manufacturer and printer in the Add a printer process, and that was why I ended up with a 24-inch printer. But we have the same picture that does not look like the printer we have. | When Dr. Jones came in he said the picture of the printer should look like the one we have, so I deleted the printer from Devices and Printers and went through the process again. This time I downloaded the [http://h20565.www2.hp.com/hpsc/swd/public/readIndex?sp4ts.oid=3338905&swLangOid=8&swEnvOid=4063 driver files] for the 44-inch printer and added the printer from the control panel as I did at first. I found that I had overlooked the same two menus for the manufacturer and printer in the Add a printer process, and that was why I ended up with a 24-inch printer. But we have the same picture that does not look like the printer we have. |