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589 bytes added ,  14:40, 31 December 2014
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When Dr. Jones came in he said the picture of the printer should look like the one we have, so I deleted the printer from Devices and Printers and went through the process again. This time I downloaded the [http://h20565.www2.hp.com/hpsc/swd/public/readIndex?sp4ts.oid=3338905&swLangOid=8&swEnvOid=4063 driver files] for the 44-inch printer and added the printer from the control panel as I did at first. I found that I had overlooked the same two menus for the manufacturer and printer in the Add a printer process, and that was why I ended up with a 24-inch printer. But we have the same picture that does not look like the printer we have.
 
When Dr. Jones came in he said the picture of the printer should look like the one we have, so I deleted the printer from Devices and Printers and went through the process again. This time I downloaded the [http://h20565.www2.hp.com/hpsc/swd/public/readIndex?sp4ts.oid=3338905&swLangOid=8&swEnvOid=4063 driver files] for the 44-inch printer and added the printer from the control panel as I did at first. I found that I had overlooked the same two menus for the manufacturer and printer in the Add a printer process, and that was why I ended up with a 24-inch printer. But we have the same picture that does not look like the printer we have.
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12/29: I put a bad hard drive in a package to be shipped to HGST for warranty replacement. I took one of the hard drives out of the computer in lab 405. To do that, I disconnected the serial ATA and power cables. The other drive was blocked in by the power supply, so I asked Dr. Jones what to do. He removed the second drive by detaching the power supply. That drive was in the upper bay above the optical drive. It had a special cradle to hold it in the bay because the bay was too wide for it.
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12/29: I put a bad hard drive in a package to be shipped to HGST for warranty replacement. I took one of the hard drives out of the computer in lab 405. To do that, I disconnected the serial ATA and power cables. The other drive was blocked in by the power supply, so I asked Dr. Jones what to do. He removed the second drive by detaching the power supply. That drive was in the upper drive bay above the optical drive. It had a special cradle to hold it in the bay because the bay was too wide for it.
    
12/30: I took the bad hard drive to the physics department office to be shipped via UPS.
 
12/30: I took the bad hard drive to the physics department office to be shipped via UPS.
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I did more work on the computer. Like the old drive in the upper bay, the replacement drives had a parallel ATA interface. There is only one PATA channel on the motherboard with a single ribbon cable that needs to connect to both the replacement hard drive and the optical drive. At one end of the ribbon cable is a connector that sits in the PATA channel. Twelve inches from that connector is another connector that goes to a drive, and 18 inches from the first connector is the other end of the ribbon cable with another drive connector. Thus the two drive connectors on the ribbon cable are six inches apart. I fixed the PATA connector to the optical drive in the upper bay, but the other drive connector would reach only to the top position in the lower drive bay.
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I did more work on the computer. Like the old drive in the upper bay, the replacement drives had a parallel ATA interface. There is only one PATA channel on the motherboard with a single ribbon cable that needs to connect to both the replacement hard drive and the optical drive. At one end of the ribbon cable is a connector that sits in the PATA channel. Twelve inches from that connector is another connector that goes to a drive, and 18 inches from the first connector is the other end of the ribbon cable with another drive connector. Thus the two drive connectors on the ribbon cable are six inches apart. I fixed the PATA connector to the optical drive in the upper drive bay, but the other drive connector would reach only to the top position in the lower drive bay. I wanted to find a way to put the new drive lower in the bay, but there were no other PATA channels and no extensions for the ribbon cable, so I decided to put the drive at the top of the lower bay. However, when I tried to insert the drive, it collided with two expansion cards and a heat sink and would not go into the bay. I removed one of the expansion cards, but the heat sink still kept the drive from going in. The upper bay was also obstructed with cables except where the old drive had been. There I would only have to detach the power supply to put in the new drive.
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